Frequently Asked Questions
Quick answers about shopping, shipping, returns, and selling on NexEgateway.
What is your wholesale minimum order?
No minimum for most items. Bulk discounts apply automatically at checkout for qualifying quantities.
How long does shipping take?
Standard delivery is 3–7 business days domestically. International orders typically arrive within 10–15 business days with full tracking.
What is your return policy?
We offer a 30-day money-back guarantee on unused items in original packaging. See our Return Policy page for full details.
Is checkout secure?
Yes. All transactions are protected with 256-bit SSL encryption and processed through verified payment gateways.
How do I become a seller?
Visit the seller registration page, complete your shop and verification details, and submit your application. After email verification, our team will review your documents and approve your shop.
How does seller email verification work?
After you register your shop, a verification code will be sent to your registered email address. Enter that code to verify your email and complete the registration process.
Still have questions? Our support team is ready to help.